Who Can Benefit from Pioneer StarTech™?
Areas You Can Benefit In
What are the Benefits to Using Pioneer StarTech™?
Office Efficiency
Service-Personnel Productivity
Streamlined Customer Care
Access Your Information Anywhere in the World
Reducing Costs
Increase Your Sales
Integrates with QuickBooks
Simple and Secure
Ready for Tomorrow
The Bottom Line

Who Can Benefit from Pioneer StarTech™?

If you own or manage a service-based company (click here for a list of applicable industries), Pioneer StarTech™ can simplify your entire business structure and benefit your company in many important ways.

Whether your business is small, with just a single employee, or a large enterprise with multiple locations and departments, using this innovative software will simplify and organize your workflow dramatically.

Areas You Can Benefit in:

1. Estimating
2. Scheduling
3. Job Costing
4. Inventory
5. Service Management
6. Accounting
7. Customer Relation Management

What are the Benefits to Using Pioneer StarTech™?

By ironing out the shortcomings of typical accounting software, your company can incorporate a program that fulfills every aspect of your needs. This eliminates the need to put in extra time to overcome the limitations of standard accounting software.

Consider it a "personalized service-industry software" just for you!

Office Efficiency

Imagine your desk free from paperwork, reminders and sticky notes! Scheduling, customer relation management, mapping and routing are just some of the different aspects of your company. Now you can organize all these elements and more into one unified program, eliminating the need for applications like Microsoft Word and Excel and more importantly...all those extra papers!

• Instead of spending your valuable time searching for documentation, you will be able to accomplish much more within each workday.

• Save time by entering information JUST ONCE and being able to access all related information with the click of a mouse.

• Reduce the risk of data errors caused by entering the same information into several different applications.

Service-Personnel Productivity

Incorporating Pioneer StarTech™ will enable your technicians to get up-to-the-minute information, detailed problem and repair history, installation history, even complete equipment characteristics and repair history (and thus prepare your tech with the right tools), A/R history of the client, contact information of any customer, job-site or vendor, detailed mapping, routing and inventory information.

• Prevent extra time-consuming and costly trips and calls to the office by accessing all information via a wireless device.

• Maximize efficiency by enabling technicians to view past history of jobs and customer equipment, eliminating unnecessary re-diagnosis.

• Reduce the amount of time needed to train a new tech by easily viewing detailed information and history of a job/customer.

These features greatly decrease the time spent at each job location, thus allowing you to accept more calls per day to increase your profits!

Streamlined Customer Service

Offer maximum customer care and support by using our "Customer Snapshot" screen. This screen gives you a complete view of Job Sites, Work Orders, Equipment, Agreements, Invoices, payments and all notes recorded that relate to each transaction of the customer. This information is literally at your fingertips and you will be able to answer their questions immediately, without even putting them on hold! (click here to view screenshot.

Your customers will feel as though you have only their interests in mind and will gain a better trust for your company.

Access Your Information Anywhere in the World

You can literally access your information anywhere in the world where there is an internet connection. Simply specify the IP address of your office and that's it! You will immediately see all of your data LIVE, as though you were sitting at your own desk!

And what's more: any data changes you make from this off-site location will immediately be able to be viewed by all employees at your office.

Is this simple? Secure? Fast? Absolutely. We have already taken care of any data compression and data encryption needed to maintain a secure, fast connection. PLUS, when there is an updated version of the software, we will automatically update your version in all locations! No setups required! No database connections to create!

Manage your business from your laptop in the car, bus or hotel room in Japan. And for the first time, actually RELAX on your vacations!

Reducing Costs

Did you know that it actually costs MORE to run an inefficient business? Spending time searching for misplaced documents, entering information several times into separate applications, searching for past client and job history and sometimes even hiring extra employees to handle it, all add up to wasted time and money.

By using just one program you will eliminate more than just wasted paper--all that extra stress will be eliminated, too!

Increase Your Sales

Once your billing and dispatching have been organized and are being efficiently (and easily!) managed, you will find yourself with more time to spend getting new clients and maintaining the old ones. Instead of spending countless hours locating information to send bills and pay vendors, training new techs and assisting the technicians out on the road, you will be able to do what you do best--get more jobs and build up your business!

Integrates with QuickBooks™

StarTech™ addresses some of the limitations of QuickBooks™ and similar accounting programs in the following ways:

• Most available programs are simply not scaleable enough for large companies who handle very large amounts of customers, billing and inventory. The programs slow down considerably and become difficult to navigate and maneuver.

• There are limits to the number of transactions that can be recorded.

• There are limits to the number of users that can be logged on concurrently.

• It is nearly impossible for users in multiple locations to use these programs simultaneously.

StarTech™ is a program built from ground up to ensure that these issues are resolved. And we constantly upgrade our program to accommodate changes and limitations to these software to provide you with a fool-proof management system.

The Bottom Line

By incorporating Pioneer StarTech™ into your business, you will notice an immediate improvement in organization, client care and ultimately, your profit line.