Management Tool for the Service Industry

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"Pioneer StarTech's comprehensive invoicing has simplified our complex billing system tremendously. In addition, the excellent scheduling feature has allowed us to schedule multiple technicians efficiently, boosting our productivity. We can surely say that in our growing business, Pioneer StarTech has been the single most productive business investment we have recently made."

 

Volvies Air, Inc.

 

 

 

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If you have been searching for just the right software to run your day to day operations, the good news is, that your search is over. Pioneer StarTech™ our popular and in demand field management software is designed to meet the many demands of the HVAC industry, providing you with a variety of tools, starting with the initial client call ending when the client is billed and beyond, with history recording for future review.

Whether your focus is on larger projects, repair service or both, we manage all their activities. For projects we provide Estimating, Job Costing, Job Stages, Payment Plans, Change Order, advanced Purchasing/Quoting features that tightly integrates with your projects and work orders.

For repair service, our Service Call feature in most cases is your first point of reference, everything else such as work orders and billing follows after the service call is taken. This feature allows you to quickly multi-task and identify your client, service call type, Pricing and Scheduling within seconds utilizing a user friendly interface input screen designed specific to your needs saving you time in scheduling and Dispatching.

Pioneer StarTech™ is embedded with the latest technologies that allows you to track your inventory identifying their different locations (warehouse or service trucks) linking the proper information with your work orders so that the technicians know what parts or equipment they need to take with them before rushing off to their job sites. The application will also “red flag” parts that reach a low level in inventory so that you don’t run out of a certain part when the job is scheduled to start.

Pioneer Interactive inc. recognizes that Service Contracts are a big part of your business and has created a feature that allows you to set the parameters and rules of your contracts such as setting up start dates and end dates for the contracts, which parts, equipment and labor rate are covered under the contracts. Alerting you when a service call comes in that the client is covered by a contract and most importantly alerts you when the contract is up for renewal or termination. 

In the earlier stages of the development of the Pioneer StarTech field management software we partnered with a reputable HVAC company that played a major consulting role in deciding which features and functions would be developed into the Pioneer StarTech product. Pioneer Interactive took "it a step further" and recruited to its development team a fellow with years of hands-on experience in the HVAC industry.

 

This partnership and collaboration resulted in a powerful software application designed with those in the HVAC business in mind, and providing a solution that was tailored to their needs and demands.


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Pioneer StarTech™ has many additional features that cover the daily "lifecycle" of the HVAC industry, for instance: invoicing, payroll, estimates, multiple job sites, and purchasing are just a few of the great features you need to run a business.

 

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