Designed to ease the information flow and enhance efficiency between technicians and
office personnel using mobile devices. Our goal is to streamline the Job Management process of the Service Industry, and this product will ease the burden on your office staff and at the same time provide critical information to your management team.

The following features are part of our initial release:

• Up-to-the-minute Multi-Day Technician’s Schedule and job details.
• Updates Schedule Status in real-time.
• All Work Order problems attached to the Schedule.
• Work Order history (problems, parts, labor) for a given Job site/Resident, grouped by Equipment.
• Option to reassign a schedule from any tech to any other tech directly on the device (given there are sufficient security rights).
• Option to change from an Unassigned slot to other techs (given there are sufficient security rights).
• Add parts used on a job directly on the device.
• Contact information for schedule slots.
• Labor recording for completed schedule slots.
• Capture customer signature.
• Customer’s Address and contact information.
• Customer’s A/R aging summary.
• Job Site address and contact information.
• Contact’s address and contact information.
• Vendor’s address and contact information.
• Manufacturer’s address and contact information.
• Call your customers/job site/vendor etc. Phone/Mobile directly from within StarTech Mobile.
• Email contacts directly from within StarTech Mobile.
• Browse contacts web sites directly from within StarTech Mobile.
• Simple functionality, most using one-handed operation.
• Synchronize directly with your enterprise information in real-time.
• Multiple connection targets (e.g. one when in the office and one for the field)
• Multiple company files
• Fully optimized for Microsoft Windows Mobile 5.0 devices
• Easy-to-use user interface.
• Most features work offline (when there is no internet connectivity as in basements, rural areas etc.).

StarTech Mobile Supported Devices

Any smartphone device that runs Microsoft Windows Mobile 5.0 (and has a touch screen) could use StarTech Mobile *.

There are multiple devices on the market from all major carriers, but please note that the device must have a "Data Plan" to operate efficiently. A list of devices currently known to support Windows Mobile 5.0 is available at the website here. Further, there is also an option to buy a ruggedized WM device from Symbol Technologies.

If you need help on deciding on which device to buy don't hesitate to contact us.

Future releases of StarTech Mobile will include:

Alerts, Equipment Information, GPS integration, Employee Tracking, Work Order bill creation, attaching remote images.

This product reflects the thinking of you, our customer, in bringing technology to bear on solving field force integration in the service industry.

* Please note: The Palm Treo devices are not supported.